Start of Academic Year September 2020
The purpose of this document is to address your concerns about the current health situation.
This document will be continually updated; if you cannot find the information you are looking for, please send your questions to firstname.lastname@example.org and we will add these to this list of FAQs.
- 1 - Excelia Group Admissions Procedure
Is it possible to contact the Admissions Department during this period of restricted movement?
Yes. Our team is working hard, via teleworking, Monday to Friday, from 8:00 am to 6:00 pm (08:00 until 18:00) French time. You can contact us by e-mail, WhatsApp or telephone using the following contact details:
Mob.: (+33) 6 86 16 78 21 – WA / Viber
What is the deadline for applications to Excelia? Will late applications be accepted?
Yes. We are aware that in some countries the end-of-year exams have been postponed. Applications for Excelia will be accepted until the end of July 2020, but of course we recommend that you apply as soon as possible.
GMAT and IELTS centres are closed. What other alternatives are there?
These tests are not required for our admissions procedure – you do not need to take them.
I'm having difficulty getting a reference letter. Can I still apply?
Yes. The documents that you need to submit in order to apply are a CV (optional) and proof of your current academic level.
I don't have a credit card and my bank is closed, so I am therefore unable to pay the 50 euros application fee. Can I still apply?
Yes. In this case, please send us an email:
- 2 - I have been accepted. What will happen at the start of the academic year?
Will the academic year still start in September 2020?
Yes. Specific measures (detailed below) have been put in place to ensure the best possible welcome for each and every student, taking into account their personal situation and concerns.
If the health situation has not returned to normal, or if the borders remain closed after the summer, will I still be able to start lessons in September 2020?
Firstly, we would like to remind you that the French Département of Charente Maritime (the département in which the city of La Rochelle is located) has been little, if at all, affected by the virus, as can be seen from the map drawn up by the French Government.
The city of La Rochelle can be reached from Paris, but also from the regional airports of Bordeaux and Nantes.
Excelia Group has put in place a number of measures to enable international students to start their lessons, regardless of their personal situation. These measures include:
- The possibility of starting your lessons online
- The possibility of a delayed arrival
- The possibility of deferring your start date to January or February 2021, or even September 2021
When does my study programme start? What is the deadline for delayed arrivals?
The start dates vary from programme to programme. We recommend that you contact our International Admissions team (email@example.com).
My graduation has been cancelled and I don't know when I will actually receive my qualification. Can I still enrol at Excelia Group for September 2020?
Yes. Given the current situation, this year, the date for confirming your academic level has been extended until 30th November 2020. You will be able to start your lessons in September even if you have not yet submitted proof of your most recent qualifications. Your final enrolment will be subject to validation of your qualification by the end of November.
I have already been accepted and I paid the deposit before the deadline indicated in my acceptance letter. I have therefore benefited from a 5% reduction on my 2020/2021 tuition fees. If I defer my admissions until January, will I still be entitled to this discount?
Yes. The conditions for your September admissions will remain unchanged and will therefore be simply carried over to a January start date.
I need to provide proof of proficiency in English in order to finalise my enrolment at Excelia Group but at the moment I cannot register at a TOEFL, TOEIC or any other exam centre. What should I do?
Excelia Group has made it possible for you to take an online language test, free of charge, which will be accepted as part of your admissions procedure. This test will evaluate your reading and listening skills, as well as your writing and speaking ability. You will receive a score and a level in accordance with the CEFR (Common European Framework of Reference for Languages). You will need to obtain a B2 level (minimum) in order to complete your admissions on your chosen programme.
This test is also accepted by many Campus France offices as part of your visa application (where applicable). Please contact your local Campus France office to check whether this is the case for you.
I have to submit proof of French language proficiency (TCF, TEF, DELF, DALF) in order to finalise my enrolment at Excelia Group but I am currently having difficulties signing up at the Institut Français in my home country. What should I do?
Excelia Group has made it possible for you to take an online French language test, free of charge, which will be accepted as part of your admissions procedure. This test will evaluate your reading and listening skills, as well as your writing and speaking ability. You will receive a score and a level in accordance with the CEFR (Common European Framework of Reference for Languages). You will need to obtain a B2 level (minimum) in order to complete your admissions on your chosen programme.
However, please note that this test is not always accepted by Campus France as part of your student visa application (where applicable). Please contact your local Campus France office to check.
Furthermore, Excelia Group will allow students who have not yet taken a French language test to start their lessons. A French language test will be organised (in person or remotely) during the first term of the 2020/2021 academic year.
I have already confirmed my acceptance at Excelia Group by paying a deposit, but in view of the current world health situation, I have decided to stay in my home country. Is it possible to receive a refund?
Your plans to study in France are very important and Excelia will put in place all the necessary measures to enable you to study in the best possible conditions. We will consider your personal circumstances, so please contact us: firstname.lastname@example.org.
- 3 - Organising my stay in France
How will I find accommodation on one of the Excelia campuses (La Rochelle, Paris or Tours)?
Excelia Group benefits from an accommodation platform and access codes are sent out with the admissions letter. This platform, offered in several languages, enables you to: access offers of accommodation (student residences, host families, individual or shared accommodation), to be able to pinpoint the location of the accommodation, to look at photos of the accommodation, to make online reservations, and to chat with our accommodation team who will guide you in your search.
I reserved my accommodation through the Excelia Group platform, but now, because of the health crisis, I am unable to come to France. Will I be refunded?
Below, you will find the conditions for cancellation that apply if the reservation was made with a private landlord (note: student residences have their own cancellation policy):
"Cancellation due to force majeure"
- Cancellation more than 30 days before the start date of the contract: Refund of the first month’s rent + Studapart Fees + Studapart Guarantee
- Cancellation less than 30 days before the start date of the contract: Refund of the first month’s rent + Studapart Fees + Studapart Guarantee
- Entry date, as detailed on the platform, has already passed: Only the Studapart Fees + Studapart Guarantee will be refunded
As concerns COVID-19, cancellations linked to this health crisis are termed as cases of "force majeure". Supporting documents will be required in order to be able to receive a full refund prior to arrival, and only in the following three cases:
- The study visa was not issued (borders closed and/or orders received by consulate/embassies).
- The School is unable to host you nor organise distance learning – Admissions/Enrolment are therefore cancelled.
- All lessons in Semester 1 of the 2020 academic year (September to December) will be delivered remotely by the School/University.
As a student at Excelia, will I have access to the French Health system?
French medical cover is free for all students physically enrolled in a French educational establishment (on the condition that all relevant administrative formalities have been completed).
A nurse is also available on site for you to consult, to answer any questions you may have and to help you with any medical issues.
When I arrive at Excelia, will I be clearly advised of all COVID-19 health measures in place both in France and within the School?
The Student Life team, composed of people who speak several languages, is dedicated to welcoming international students. They will help you in your everyday life (accommodation, schooling, residence permit and other administrative formalities) and will also be your point of contact as concerns any questions you may have about the current health crisis. You will also receive clear and precise information upon your arrival.
Given the current economic issues linked to the health crisis, will it still be possible for me to carry out my company-based internship in a French company?
Since 11th May, the French Government has authorised the reopening of the majority of companies. Therefore, carrying out an internship in France will more than likely be possible for the 2020/2021 academic year. The Corporate Relations team will be available to help you with this.