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Department
Marketing Department -
Languages
English, French -
Teaching specialisations
Marketing BtoB, Sales management & strategic customer management, Digital transformation in BtoB -
Areas of research
Customer-Supplier Relations, Power in BtoB Relationships, The Impact of Digitalization in BtoB Relations, Sales management -
Campus
La Rochelle
Biography
Graduated of ESCP Europe, Prof. Sylvie Lacoste spent the first part of her professional career in large industrial groups (Pechiney, SCA Packaging, ICI) in international sales and marketing positions, and then in the management of large global accounts.
She obtained an aggregation in economics and management, followed by a PhD in management sciences in 2010, and a Habilitation to Supervise Research (HDR) in 2017.
She is a specialist in B2B marketing and strategic customer/supplier interaction (publication of "Management des grands comptes" by Pearson Education) and is also interested in digital transformation in B2B.
Pr. Lacoste regularly publishes in academic journals such as Industrial Marketing Management, Journal of Purchasing and Supply Management, Journal of Personal Selling and Sales Management, etc.
She joined Excelia Business School as Head of Marketing Department.
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Department
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2017
Qualification to Direct Research, Aix-Marseille Université, France
2010
PhD in Management Sciences, Université Sorbonne, Paris, France
2006
Master Research (management of organisations), IAE de Paris, France
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2020
Research Active Faculty - Full Professor, Excelia, La Rochelle, France
2017-2020
Research Active Faculty, Kedge Business School, Bordeaux, , France
2016-2017
Head of the research center, Pôle universitaire Léonard de Vinci, Paris, France
2015-2017
Research Active Faculty, Associate Professor, Pôle universitaire Léonard de Vinci, Paris, France
2012
Full Professor, Université de Lausanne, Lausanne, Switzerland
2011-2015
Research Active Faculty, Associate Professor, NEOMA Business School, Rouen, France
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Journal articles
LACOSTE, S., ZIDANI, K., CUEVAS, J. M. (2022). Lateral collaboration and boundary-spanning from a global leadership perspective: The case of global account managers. Journal of World Business, 57 (3), 101288. doi:10.1016/j.jwb.2021.101288.JOHNSEN, R. E., LACOSTE, S., MEEHAN, J. (2020). Hegemony in asymmetric customer-supplier relationships. Industrial Marketing Management, 87, 63-75. doi:10.1016/j.indmarman.2020.01.013.APPIO, F. P., LACOSTE, S. (2019). B2B relationship management in complex product systems. Industrial Marketing Management, 79. doi:10.1016/j.indmarman.2018.12.001.LACOSTE, S. (2018). From selling to managing strategic customers - a competency analysis. Journal of Personal Selling and Sales Management, 38 (1), 92-122. doi:10.1080/08853134.2018.1426991.JOHNSEN, R., LACOSTE, S. (2016). An exploration of the ‘dark side’ associations of conflict, power and dependence in customer-supplier relationships. Industrial Marketing Management, 59, 76-95. doi:10.1016/j.indmarman.2015.12.011.LACOSTE, S. (2016). Co-création de valeur durable dans les réseaux d’entreprises. Sustainable value co-creation in business networks. Industrial Marketing Management, 52, 151-162.LACOSTE, S. (2016). Perspectives on social media ant their use by key account managers. Industrial Marketing Management, 54, 33-43.LACOSTE, S., DEKKER, J. (2016). Driving change: the role of “emotional connectedness” – a case study. The Learning Organization, 23 (5), pp. 357-369.LACOSTE, S., PARDO, C. (2016). Les pratiques conjointes de responsabilité sociale de l’entreprise (RSE) au sein d’un écosystème d’affaires. Une étude de cas. Management & Avenir, 85 (3), 35. doi:10.3917/mav.085.0035. -
Papers presented at academic or professional meetings
LACOSTE, S. (2019). Dyadic negotiation preparation (buyer versus supplier): a roadmap. 28th Annual Conference of the International Purchasing and Supply Education & Research and Association (IPSERA), 14- 17 April, 2019, Milan.LACOSTE, S. (2019). Global account management and leadership. 35nd IMP Conference, 27– 30 August, IESEG Business school, Paris, France.LACOSTE, S. (2018). An investigation of tensions the case of asymmetric supplier-customer relationships. inaugural Industrial Marketing Management Summit, 24-26 January, Copenhagen Business School, Denmark.LACOSTE, S. (2018). Is the key account manager a salesperson?. 34nd IMP Conference, 4 – 7 September, Kedge Business school, Marseille, France..LACOSTE, S. (2017). Rethinking SMEs customer relational strategies. 26th Annual Conference of the International Purchasing and Supply Education & Research and Association (IPSERA), 9-12 April, 2017, Budapest..LACOSTE, S., NIERSBACH, B. (2017). An exploration of the multiple facets of leadership within key account management. BMM- EMAC biennal conference, 6-8 July, 2017, Graz, Austria..LACOSTE, S. (2016). Asymmetric customer-supplier relationships- an examination with Kraljic's matrix. 32nd IMP Conference, 31 August – 3 september, University of Poznan, Poland..LACOSTE, S. (2016). Supplier-customer relationships- a portfolio analysis of asymmetry. ISBM Academic Conference 2016, August 3-5, Atlanta, USA..LACOSTE, S. (2016). Asymmetric vertical relationships - a portfolio analysis. BtoB colloquium, 23-24 Juin, Paris la Sorbonne 1..Press articles
LACOSTE, S. (2018). Non, il ne faut pas supprimer les classes préparatoires. Tribune, Les Echos.LACOSTE, S. (2017). Les écoles de commerce doivent-elles devenir des entreprises comme les autres ?. The Conversation.com.